Bad PPR

So, it appears that the title for my blog and its contents aren't working so well for me. Every weekend I work, I am proposed to deal with the same problem. I can't seem to find any good PR in Portage Place. Maybe it's the fact that I work in a bad environment.

This past weekend, the second customer I served, I kid you not, was unbearable.
Here is the play by play:

Women comes up to order.
She has a coupon (2 can dine for 10.99)
I punch in her order.
Comes up to 12.31 with taxes.
She hands me 10 loonies and a twoonie.
I respond, "It's 12.31."
She says, "That's 12."
I say, "but it's 12.31."
She says, "can you do it for 12?"
I say, "no, it's 12.31"
She repeats, "can you do it for 12?"
I respond, "well if you want you can get a combo and then an extra burger..."
She cuts me off, "No dummy! I'm asking you if you'll take 12?"
I just look at her.
She digs into her pockets and pulls out a handful of change, grabs a loonie and tosses it my way.
By this time all the staff is surrounding me, to see what the deal is.
I say, "thankyou."
And complete the transaction.
I smile at her, "And tell her to have a good weekend."
She smiles back.

Are you kidding me? I forgot what it was like working there. And honestly this kind of situation, in most cases much worse, happen to the staff almost daily/ three times a day.

My conclusion bad PPR.